PRIVACY POLICY
PRIVACY POLICY
Last Updated: 10/26/2025
Welcome to TWOR (“TWOR,” “we,” “us,” or “our”), accessible at tworofficial.com (the “Website”).
Your privacy is deeply valued. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your personal information when you visit our Website, make a purchase, or interact with us. It also outlines your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
By accessing or using our Services, you agree to the terms of this Policy.
1. INFORMATION WE COLLECT
We collect personal and technical information to help us fulfill your orders, improve our Services, and provide a seamless shopping experience.
Personal Data
We collect data you provide directly to us, including:
- Name, email address, phone number, and shipping/billing addresses
- Account login details (if you create one)
- Payment information (processed securely through third-party providers)
- Order details and purchase history
- Communications, inquiries, or reviews you send us
- Subscription preferences for newsletters or marketing
Device & Usage Information
Automatically collected information may include:
- IP address, device type, and browser version
- Website activity (pages visited, time spent, referring URLs)
- Cookies and similar technologies (see Section 5)
Social Media & Integrations
If you connect with us via social media (e.g., Instagram, Pinterest), we may receive information you share with those platforms under their respective privacy policies.
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To process and fulfill your orders
- To provide customer service and respond to inquiries
- To send order updates, shipping notifications, or service messages
- To improve the performance, layout, and user experience of our Website
- To send marketing or promotional communications (with your consent)
- To detect and prevent fraud or misuse of our Services
- To comply with legal and tax obligations
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal data. We only share it in limited and secure ways:
- Service Providers: We use trusted partners to host, process payments, ship products, manage communications, and analyze website traffic.
- Legal & Safety: We may disclose data when required by law, in response to lawful requests, or to protect the safety and rights of TWOR or others.
- Corporate Transactions: If TWOR undergoes a merger, acquisition, or asset sale, customer data may be transferred as part of the transaction, in accordance with this Policy.
4. PAYMENT PROCESSING
All transactions are processed securely by third-party payment gateways. TWOR does not store or directly handle your credit or debit card details.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Store preferences and remember shopping carts
- Analyze website performance and usage
- Deliver relevant marketing content
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the site. To do this, visit our Data Sharing Opt Out Page: https://tworofficial.com/pages/data-sharing-opt-out
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy — typically until you delete your account, unsubscribe, or request deletion — unless a longer retention period is required by law.
7. SECURITY
We employ commercially reasonable technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. While no system can be guaranteed to be 100% secure, TWOR continuously updates its protocols to meet industry standards.
8. CHILDREN’S PRIVACY
TWOR’s services are intended for adults. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected data from a minor, please contact us at help@tworofficial.com and we will delete it promptly.
9. YOUR RIGHTS AND CHOICES
Depending on where you reside, you may have certain rights under privacy laws such as the GDPR and CCPA/CPRA.
A. Rights Under the GDPR (EU/UK/EEA)
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion (“right to be forgotten”) where legally permissible
- Restrict or object to data processing
- Request data portability to another controller
- Withdraw consent for marketing or data processing at any time
To exercise these rights, please contact help@tworofficial.com.
We may request verification of your identity before fulfilling any such requests.
B. Rights Under the CCPA/CPRA (California Residents)
If you reside in California, you have the right to:
- Know what personal data we collect, use, or disclose
- Access and obtain a copy of your personal data
- Request deletion of your personal data
- Opt out of the sale or sharing of personal data (TWOR does not sell your data)
- Correct inaccurate information
- Not be discriminated against for exercising privacy rights
You may exercise these rights by contacting help@tworofficial.com with the subject line “California Privacy Request.”
We will verify your request and respond within the timeframe required by law.
10. INTERNATIONAL DATA TRANSFERS
As TWOR operates in the United States, your data may be processed or stored there, regardless of your country of residence.
When data is transferred from the EEA, UK, or Switzerland, we rely on standard contractual clauses or other lawful mechanisms to ensure equivalent data protection.
11. DO NOT TRACK & GLOBAL PRIVACY CONTROL (GPC)
Some browsers and extensions support a “Do Not Track” or “Global Privacy Control” signal. Where required by law, TWOR honors these settings as an opt-out preference signal for data sharing and targeted advertising.
12. THIRD-PARTY LINKS
Our Website may include links to external sites (such as social media, publications, or payment gateways). We are not responsible for their privacy practices. Please review the privacy policies of those sites before sharing personal data.
13. CHANGES TO THIS POLICY
TWOR may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted here with a revised “Last Updated” date.
Your continued use of our Website after such updates signifies your acceptance of the revised Policy.
14. CONTACT US
If you have any questions about this Policy, your personal data, or your rights, please contact us at:
Email: help@tworofficial.com
Website: tworofficial.com
